Decorative ceiling tiles inc.8/13/2023 ![]() I was absolutely shocked at how easily they went up and how amazing they looked. When I first saw the tiles, I thought they were terrible, but as soon as I painted them and started the installation, my opinion turned around 180 degrees. The night before my first installation job, I researched how to install Styrofoam ceiling tiles on the Internet. We were not thrilled by the idea of installing Styrofoam Ceiling Tiles, but I had just gone out on my own to try to start a business when the economy went sour down here in Florida, so we decided to take a chance. Our journey with decorative ceiling tiles all started in 2006 when we put up a sign in our front yard that read, “Crown Molding Installation – Honest & Dependable – 75”. My wife, Damaris, and I are the owners and operators of Decorative Ceiling Tiles,Inc., of Margate, Florida. Do not buy from this website.My name is Milan Jara. This website is a scam and its owner is committing acts of fraud. If there was the merchant would have rejected the delivery and UPS and myself would have been notified right away. UPS was contacted and they are even saying that this is a complete lie and that there was nothing wrong with the product. When I asked them they said that they were busy and forgot to call me. All of a sudden when I call them the product is damaged. I waited three weeks and after not hearing from the merchant, I contacted them and they told me the where not refunding me my money back as the product was damaged in shipping? They had the product back for three weeks and they never once called me to tell me that the product was damaged. I returned the product via UPS and the merchant said that it would take up to two weeks to process the refund upon receipt of the merchandise. Was not happy with that but had no choice. They said no problem but I had to pay the shipping. I opened one box (did not even open the other box) and discovered they sent me the wrong product and contacted them to notify them that I was returning it via UPS. I purchased decorative ceiling tiles from this website. These guys are scammers - AVOID this company! We filed complaint with the BBB and our credit car. When asked where on the product page did it state that, after clicking on 3 more links, I would find a list of non-returnable items, of which their 2X2 tiles were listed. They stated that, since it was drop shipped from India, and not an "in stock" item, that made it a custom order. ![]() I told them I picked a standard 2X2 tile, and chose a color from what was offered, so wasn't a custom order. They told us the tiles "were custom ordered". This will not allow us to return for a refund. Our builder refused to even put them up as he likes to do quality work. We ordered "cream pearl" and actual product was a yellowish white. ![]() Cornice was even thinner, and in no way resembled cornice or molding. Tiles were very thin and flimsy (my credit card is thicker than these). Nope - they were drop shipped from India. We thought w were ordering an American product from an American company. Product arrived and was absolute garbage. Got a standard 2X2 tile, and chose a color from what they offered. ![]() Bought tiles and cornice from these guys on their website.
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